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This proves that the English Essentials system works, and is powerful.  It makes English learning simple, fast and effective for students of all levels....Learn more.

This week's Essential English Learning Tip:
TELEPHONE ESSENTIALS
 

Below are 6 common phone call dialogues.  You can read and or listen to the dialogues.

Dialogue 1. Telephone conversation company to company call.  the person you want to speak with answers.

ROHAN: Hello, English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., Is that Rohan Cox?
ROHAN: Yes it is.  How can I help you Deryn?
DERYN: I am ringing to let you know that your order for 2,000 Dictionaries has been processed and they will be delivered to you tomorrow.
ROHAN: Oh wonderful, thanks very much.
DERYN: Ok.  Is there anything else we can do for you Mr. Cox?
ROHAN: No, not at the moment.  That will be fine, thanks.
DERYN: Ok, thank you.  Bye for now.
ROHAN: Bye.

Dialogue 2. Telephone conversation company to company call.  The person you want to speak with is not there and will return your call.

ROHAN: Hello, English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., I would like to speak with Stewart Cox if he is available thanks.
ROHAN: Oh I'm sorry Deryn, he has just gone out of the office, can I take a message or get him to call you back?
DERYN: Sure.  I will leave my details so he can call me back ok?
ROHAN: Ok.  What is your number there please?
DERYN: 090 2349 5668
ROHAN: Ok, I'll have Stewart call you when he returns in a few minutes.
DERYN: Ok, thanks.  Bye.
ROHAN: Bye.
 

Dialogue 3. Telephone conversation company to company call.  The person you want to speak with is not there and you will call them back.

ROHAN: Hello, English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., I would like to speak with Stewart Cox if he is available thanks.
ROHAN: Oh I'm sorry Deryn, he has just gone out of the office, can I take a message or get him to call you back?
DERYN: Oh, it's ok.  I will call him back later.  What time are you expecting him back?
ROHAN: He should be here in 20 minutes time, so you can call anytime after that, he will be here then.
DERYN: Oh ok, I will call then thanks very much.
ROHAN: Ok, bye.
DERYN: Thanks.  Bye.

Dialogue 4. Telephone conversation friend to friend call, your friend answers the phone.

ROHAN: Hello.
DERYN: Hi Rohan, how are you?
ROHAN: Oh I'm doing well thanks Deryn.  How have you been?
DERYN: Excellent thanks.  Would you like to go to see a movie this weekend?
ROHAN: It depends on what day and time.
DERYN: What about Saturday night at 8 o' clock, is that convenient for you?
ROHAN: Yeah, Saturday night is ok, I am busy most of the day Saturday and also on Sunday night, but Saturday night is fine.
DERYN: Great.  How about we meet at the West exit at  ah Yokohama train station and we could walk down to the Yokohama cinema from there?
ROHAN: Sure that sounds great. Thanks for calling Deryn, I have to go now, I'm a little busy, sorry.  But I will see you this Saturday night around 7:30pm ok?
DERYN: Ok great, thanks, bye Rohan.
ROHAN: See you later Deryn.

Dialogue 5. Telephone conversation friend to friend call, your friend does not answer the phone (someone else does) but your friend is home.

ROHAN: Hello.
DERYN: Hello this is Deryn speaking I would like to speak with Stewart please ?
ROHAN: Are you a friend of his?
DERYN: Yes I am.
ROHAN: Oh ok, I will go and get him for you.
DERYN: Thank you.
STEWART: Stewart speaking.
DERYN: Hi Stewart, it's Deryn.

Now you can continue this conversation as above.

Dialogue 6. Telephone conversation friend to friend call, your friend is not home.

ROHAN: Hello.
DERYN: Hello it's Deryn speaking, I would like to speak to Stewart please ?
ROHAN: Sorry, he is not here.  Can I take a message?
DERYN: Certainly.  Could you please let him know that Deryn Kennedy called, and if he could call me back, that would be great.
ROHAN: Ok, sure.  He won't be home until late tonight, is that still ok?
DERYN: Yes, that's fine, I don't go to bed until 2 or 3am, so anytime is fine, thanks.
ROHAN: Ok sure, bye.
DERYN: Bye.