English Essentials Privacy Policy
Last Updated May 14, 2004

Collection Of Personal Information:
The English Essentials web site collects a variety of information specifically to improve it's products and services offered, as well as communication and customer service only.

Security Of Your Personal Information:
Our online order processing uses 100% Secure pages, using Secure Sockets Layer (SSL), which encrypts your personal information (including email address, address, name and credit card information).  SSL prevents others to trace, steal or intercept your information, therefore your information is kept 100% safe and secure.

The information collected using our online forms, emails, chat rooms (voice and text), bulletin board etc, is not collected on a secure SSL location, and we do our very best to protect all your information. 

We NEVER, sell, rent, lend or otherwise allow others to obtain any of your personal information which English Essentials collects.

Use Of Personal Information:
All personal information is ONLY used by English Essentials for purposes to provide outstanding  products and services for total customer satisfaction. 

Other information, such as your computers IP address, is used specifically for tracking and analyzing visitors usage of the English Essentials web site, in order to provide better service.  The collection of a computers IP address, does not identify you, simply the location of your computer, which anyone could be using.

The English Essentials Web Site, Functions And Purposes:
The purpose of the English Essentials web site, personal information, interaction is to specifically provide the best products and services for you (the user) to improve your conversational English skills. 

You may use the products and services for other purposes (ie. making friends using the English Essentials voice chat rooms), however that is your decision and English Essentials is not held responsible if a "bad" experience occurs as a result of exchanging personal information with others for the purpose of making friends).

English Essentials will not tolerate users accessing the products and services (including chat rooms) for personal communication or to communicate in foreign languages (not English).

Customer Satisfaction and Refunds:
English Essentials does everything it can to provide the best products and services, including customer service to give 100% customer satisfaction.  We stand behind this statement, and if we did not match up to our promise, you as the customer (if you are a paying customer/member) are welcome to email us to let us know that you are not 100% satisfied, explain why, and we will provide you with a 100% refund.

Updates To The English Essentials Privacy Policy:
From time to time this Privacy Policy will be updated.  When it is, we will also update the date at the top of this page.  As a user of the English Essentials web site, products and services, it is up to you to check this page for updates.