Below are some of the most common questions we receive. Check these FAQ questions before emailing us.

1. When do I receive the membership after I join?
2. Can I try the membership for free before paying?
3. How and when can I cancel my membership?
4. I have been learning English for a long time but still can't speak well, will this program help?
5. Is it safe to pay online?
6. I don't have a credit card, so how can I pay?
7. I don't want to use my credit card online, is there another way to pay?
8. Can you send me the materials to my home?
9. How can I learn English?

1. When do I receive the membership after I join?
   You will receive an email within just a few minutes after registering.  This email will contain everything you need to start enjoying your membership straight away.
    
2. Can I try the membership for free before paying?
   The Speak Like A Native Membership offers a 7 day free trial period for you to enjoy and help you decide if you want to continue your membership.  It also offers a 100% money back guarantee, valid for the whole time you are a member.  So you still have no risk.  You can join with confidence.
    
3. How and when can I cancel my membership?
   It's your membership, so you can cancel any time by sending one email (you will get this "cancel" email address in your "welcome email").
    
4. I have been learning English for a long time but still can't speak well, will this program help?
   Yes it will.  Most people have learned English from text books, which focus on grammar.  We have found that this is giving people a lot of problems when it's time to speak and communicate in English.  The English Essentials Membership teaches you how to speak, listen and communicate like a native English speaker.  We focus on giving you everything natives use, so you can just copy and communicate like a native English speaker.  You do not need to learn grammar rules or try to put sentences together.  We give them all to you to make learning faster, easier and fun.
    
5. Is it safe to pay online?
   Yes, our online order form is 100% secure  We use the same level of security as the banks!  To check if a page is 100% safe and secure, look for the yellow padlock picture () on the page or in the bottom right corner of your computer screen (just above the clock).  As you can see, when you are on our online order page, you can see this padlock.  Also you will notice the web page starts with https://, not http://, the "s" means "secure"
    
6. I don't have a credit card, so how can I pay?
   We accept other methods of payment.  Apart from using a credit card, the other most common ways are with PAYPAL or WESTERN UNION.
   
   To learn about them, click here for PAY PAL or click here for WESTERN UNION.
   
   You can register for the Speak Like A Native Membership by clicking here.
    
7. I don't want to use my credit card online, is there another way to pay?
   Sure, apart from using a credit card,the other most common ways are with PAYPAL or WESTERN UNION.
   
   To learn about them, click here for PAY PAL or click here for WESTERN UNION.
   
   You can register for the Speak Like A Native Membership by clicking here.
    
8. Can you send me the materials to my home?
   No. Our materials are all internet based.  The reason why they are on the web site is because learning English is an on going learning experience.  So we are always updating the memberships with new lessons.  Otherwise we would need to mail you new materials every day, which is not possible.
    
9. How can I learn English?
   There are many ways to learn English.  We only promote methods of learning which we believe are the best and if we were learning English we would also use them.  We offer many free tips and lessons which you can register for by clicking here.