This week's Essential English
Learning Tip:
TELEPHONE ESSENTIALS
Below are 6 common phone call dialogues.
You can read and or listen to the dialogues.
Dialogue 1. Telephone conversation company to company call.
the person you want to speak with answers.
ROHAN: Hello,
English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., Is
that Rohan Cox?
ROHAN: Yes it is. How can I help you
Deryn?
DERYN: I am ringing to let you know that your order for 2,000
Dictionaries has been processed and they will be delivered to you tomorrow.
ROHAN: Oh wonderful, thanks very much.
DERYN: Ok. Is there anything else we can do for you Mr. Cox?
ROHAN: No, not at the moment. That
will be fine, thanks.
DERYN: Ok, thank you. Bye for now.
ROHAN:
Bye.
Dialogue 2. Telephone conversation company to company call. The person
you want to speak with is not there and will return your call.
ROHAN:
Hello,
English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., I
would like to speak with Stewart Cox if he is available thanks.
ROHAN: Oh I'm sorry Deryn, he has just gone
out of the office, can I take a message or get him to call you back?
DERYN: Sure. I will leave my details so he can call me back
ok?
ROHAN: Ok. What is your number there
please?
DERYN: 090 2349 5668
ROHAN: Ok, I'll have Stewart call you when
he returns in a few minutes.
DERYN: Ok, thanks. Bye.
ROHAN: Bye.
Dialogue 3. Telephone conversation company to company call.
The person you want to speak with is not there and you will call them back.
ROHAN: Hello,
English Essentials, Rohan speaking.
DERYN: Hello it's Deryn Kennedy speaking from ABC Pty. Ltd., I
would like to speak with Stewart Cox if he is available thanks.
ROHAN: Oh I'm sorry Deryn, he has just gone
out of the office, can I take a message or get him to call you back?
DERYN: Oh, it's ok. I will call him back later. What
time are you expecting him back?
ROHAN: He should be here in 20 minutes
time, so you can call anytime after that, he will be here then.
DERYN: Oh ok, I will call then thanks very much.
ROHAN: Ok, bye.
DERYN: Thanks. Bye.
Dialogue 4. Telephone conversation friend to friend call, your friend answers
the phone.
ROHAN: Hello.
DERYN: Hi Rohan, how are you?
ROHAN: Oh I'm doing well thanks Deryn.
How have you been?
DERYN: Excellent thanks. Would you like to go to see a movie this
weekend?
ROHAN: It depends on what day and time.
DERYN: What about Saturday night at 8 o' clock, is that convenient
for you?
ROHAN: Yeah, Saturday night is ok, I am
busy most of the day Saturday and also on Sunday night, but Saturday night
is fine.
DERYN: Great. How about we meet at the
West exit at ah Yokohama train station and we could walk down to the Yokohama cinema
from there?
ROHAN: Sure that sounds great. Thanks for
calling Deryn, I have to go now, I'm a little busy, sorry. But I will
see you this Saturday night around 7:30pm ok?
DERYN: Ok great, thanks, bye Rohan.
ROHAN: See you later Deryn.
Dialogue 5. Telephone conversation friend to friend call,
your friend does not answer the phone (someone else does) but your friend is home.
ROHAN: Hello.
DERYN: Hello this is Deryn speaking I would like to speak with
Stewart please ?
ROHAN: Are you a friend of his?
DERYN: Yes I am.
ROHAN: Oh ok, I will go and get him for you.
DERYN: Thank you.
STEWART: Stewart speaking.
DERYN: Hi Stewart, it's Deryn.
Now you can continue this conversation as above.
Dialogue 6. Telephone conversation friend to friend call,
your friend is not home.
ROHAN: Hello.
DERYN: Hello it's Deryn speaking, I would like to speak to Stewart
please ?
ROHAN: Sorry,
he is not here. Can I take a message?
DERYN: Certainly. Could you please let him know that Deryn
Kennedy called, and if he could call me back, that would be great.
ROHAN:
Ok, sure. He won't be home
until late tonight, is that still ok?
DERYN: Yes, that's fine, I don't go to bed until 2 or 3am, so
anytime is fine, thanks.
ROHAN: Ok sure, bye.
DERYN: Bye.
ShareThis